FAQ
Frequently Asked Questions
Below you’ll find quick answers to common questions about our packing and shipping, mail services, and our gift showroom.
Welcome to the United Postal Center PLUS FAQ. Below you'll find quick answers to common questions about our packing and shipping, mail services, and our gift showroom. Click a question to see the answer.
Packing & Shipping
Can you pack fragile or valuable items like framed art or china?
Yes. Packing valuables such as framed art and fine china is one of our specialties. Learn more on our Pack/Ship/Mail page.
Can you ship frozen or refrigerated food?
Yes, we offer Cold & Frozen Shipping. It's popular for sending homemade food to family and friends. Details are on our Pack/Ship/Mail page.
I'm on a fishing charter. Can you ship my catch home?
Yes. Charter boat anglers can ship their catch home or to friends, or have it prepared for the plane ride home. Local fishermen can also ship fresh fish to family. Please call us at 954.351.9551 to discuss your shipment.
Do you sell boxes and packing supplies?
Yes. We sell envelopes, boxes, mailing tubes, packing peanuts, and bubble wrap if you'd like to pack things yourself. We also offer a packing service if you'd rather we do it.
Can you help send a college care package or holiday gifts?
Yes, we handle college care packages and holiday gifts, and we can pack and ship them for you.
What time is the cut-off for same-day drop-off?
The cut-off time is 4pm for FedEx Express Overnight and Ground, UPS Overnight and Ground, the U.S. Post Office, and DHL.
U.S. Mail & International Shipping
Which U.S. Postal Service options do you offer?
We offer Express Mail, Priority Mail, Certified Mail with Return Receipt, First Class, and First Class International.
Can you ship internationally?
Yes. We ship documents and parcels worldwide with FedEx and DHL International. Your shipment is properly documented, with printed content declarations and labels.
Other Services
Do you offer fax, copying, or internet access?
Yes. We offer Scan/Fax, Copying/Printing, and Internet services, along with Notary. See our Services page for the full list.
About Us
Which areas do you serve?
We're a family-owned postal center that has served the Lauderdale area since 2008. We serve Lauderdale-By-The-Sea, The Landings, Bayview Drive, Galt Ocean Mile, Pompano Beach, and East Broward neighborhoods.
Where can I find you on social media?
You can find us on Facebook and on Instagram (@upcplus).
Gifts & By the Sea Greetings
What is By the Sea Greetings?
By the Sea Greetings is our own line of greeting cards. The photos are taken by us, and each card is handmade one at a time right here in our store. Learn more on our By the Sea Greetings page.
Who makes the cards, and where do the photos come from?
We make them ourselves. The cards are handcrafted in our store and feature a wide selection of locally captured photos.
What's written inside the cards?
The inside is blank, so you can add your own words. They're always better.
Can I buy By the Sea Greetings cards online?
Yes. You can browse our latest By the Sea Greetings collection in our online store. You can also pick them up at our shop during business hours.
Can my store carry your greeting cards? Do you have a wholesale program?
Yes. If you're interested in becoming a dealer of By the Sea Greeting Cards, please contact us through our Contact page.
Still Have a Question?
Call us at 954.351.9551 or email info@unitedpostalcenter.com. You can also visit our Contact page for store hours and more ways to reach us.